Privacy Policy

This privacy policy discloses the privacy practices for www.mychinavisa.com (hereinafter referred to as “CVSC” and the “Website”). It applies solely to information collected by this web site. It will notify you of the following:

  • The Information Collected
  • How the Information is Collected
  • How the Information is Used and Shared
  • Your Access to and Control Over the Information
  • Security and Protection of the Information
  • Deleting the Information
  • How to Opt-Out of Further Communication
  • Personal Information from Children
  • Disclaimer
  • Updates and How to Contact CVSC

THE INFORMATION COLLECTED

CVSC is the sole owner of the information collected on this site. CVSC only has access to/collects information that you voluntarily give it via email or other direct contact from you, including your name, title, company, address, telephone number, date of birth, e-mail address, and service payment details.

CVSC may request additional information for your visa application forms such as your personal and family information, education background, employment history, travel history, and financial records. Other sensitive information may be requested as well, depending on the type of visa requested, including ethnicity, race, religion, trade union membership, health related information, biometrics, and information about criminal history.

Other information CVSC may collect may include marketing information and web interaction information such as:

  • Data from marketing opt-in lists, consumer surveys, or publicly available information.
  • Unique IDs such as a cookie placed on a computer, mobile, or device IDs.
  • Internet Protocol address (“IP address”).
  • Information about a device such as information contained on HTTP headers or other internet transfer protocol signals, browser or device type and version, operating system, user-agent strings and information about or from the presence of us of ‘apps’ on mobile devices.
  • The web search term(s) a consumer used to locate and navigate to a website.

HOW THE INFORMATION IS COLLECTED

CVSC may collect information from you in the following ways:

By Asking: CVSC may collect personal information from you by asking that you provide it to us. CVSC will only collect information that is needed to help us provide the service you request.

Cookies: CVSC uses cookies to enhance your experience while using the Website cookies are small text files that reside on your computer to identify you as a unique user. Cookies may also allow us to track your status or progress when requesting CVSC services or information. CVSC employs third-party cookies to perform functions on its behalf such as data analysis and marketing assistance. The data that CVSC provides them is anonymous and does not reveal specific personal information related to its customers. This data is used for specific functions that require broad-based user statistics, which help to improve the overall CVSC customer experience. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser's help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on the Website, or that CVSC may put on the Website in the future. CVSC does not respond to web browser 'do not track' signals however CVSC will continue to monitor relevant legislation and policy updates and adjust its ‘do not track’ strategy as required.

Web Beacons: A web beacon is an electronic file on a web page that allows us to count and recognize users who have visited that page. Among other things, a web beacon can be used in HTML-formatted email to determine responses to CVSC communications and measure their effectiveness. For instance, if you get an email from us and click on a link in that email to go to the Website. You can generally avoid web beacons in email by turning off HTML display and displaying only the text portion of your email.

Web Server Logs: Web server logs are records of activity created by the computer that delivers the webpages you request to your browser. For example, a web server log may record the search term you entered or the link you clicked to bring you the webpage. The web server log also may record information about your browser, such as your IP address and the cookies set on your web browser by the server.

HOW THE INFORMATION IS USED AND SHARED

CVSC will use your information to respond to you regarding the reason you contacted us. CVSC will not share your information with any third party outside of the organization, other than as necessary to fulfill your request, e.g. to ship an order. CVSC will not sell or rent this information to anyone.

In addition to sharing your information with third parties outside of the organization for the purposes of fulfillment of your order or request, CVSC may share the personal information with third parties for the following purposes:

  • Share data with companies that provide services to assist use with CVSC’s business activities in visa and other services request fulfillments.
  • To improve CVSC products and services, provide superior customer service, and identify market opportunities.
  • As required by law in response to requests by public authorities including meeting national security or law enforcement requirements.

CVSC requests information from you on its order form. To use CVSC services, you must provide contact information (such as name and shipping address) and financial information (credit card number and expiration date) if you choose to pay with a credit card. This information is used for billing purposes and to fill your orders. If CVSC has trouble processing an order, it uses this information to contact you.

Unless you ask us not to, CVSC may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. If you would like to discontinue receiving this information, see the How to Opt-out of Further Communication section below.

YOUR ACCESS TO AND CONTROL OVER THE INFORMATION

You may opt out of future contact at any time by contacting us via the email address or phone number given on the Website:

  • See what data CVSC has about you, if any.
  • Change/correct any data CVSC has about you.
  • Have CVSC delete any data it has about you.
  • Express any concern you have about CVSC’s use of your data.

SECURITY AND PROTECTION OF THE INFORMATION

Protecting personal information CVSC receives from you is of crucial importance to CVSC. While there is always some risk involved with transmitting information over the internet, CVSC strives to protect against misuse of any personal information that it receives from you via the Website.

CVSC takes precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline. Wherever CVSC collects sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the top of your web browser, in front of the “https” at the beginning of the address of the web page.

While CVSC uses encryption to protect sensitive information transmitted online, it also protects your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which CVSC stores personally identifiable information are kept in a secured environment.

DELETING THE INFORMATION

CVSC generally deletes personal data within 90 days after its services conclude; however, it will retain and use your information as necessary to comply with its legal obligations, government auditing requirements, resolve disputes, and enforce agreements. At the end of such period, CVSC may, at its discretion, destroy such personal data without notice to you.

HOW TO OPT-OUT OF FURTHER COMMUNICATION

CVSC provides users the opportunity to opt-out of receiving further communications at their request. To opt-out of further communications contact us by email at info@mychinavisa.com or call 1-800-799-6560.

PERSONAL INFORMATION FROM CHILDREN

CVSC does not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.

DISCLAIMER

While every effort is made to provide accurate information, travel visa and passport requirements are constantly changing and there may be a delay before CVSC is advised of such changes. Therefore, CVSC is unable to guarantee complete accuracy at all times. Processing times and charges given are solely for guidance purposes and cannot be guaranteed. Where ‘no’ travel visa is indicated, CVSC recommends this information be confirmed by the carrier and the relevant embassy or consulate. CVSC recommends that travel visas be obtained before travel. Where information for travel visas upon arrival are given, CVSC always recommends confirmation of this information with the airline and embassy or high commission prior to travel. Travel arrangements should not be confirmed prior to the visa or passport being issued, unless they are a specifically required for that consulate. In such cases, refundable arrangements should be made.

If you purchase services from CVSC’s site, the Terms and Conditions will apply to the sales.

UPDATES AND HOW TO CONTACT CVSC

CVSC’s Privacy Policy may change from time to time and all updates will be posted on this page.


If you feel that CVSC is not abiding by this privacy policy, you should contact us immediately via telephone at 1-800-799-6560 or via email info@mychinavisa.com

  

Need Assistance?

Our team is at your service to help you with your passport and visa issues, or to answer any related questions

1-800-799-6560

You can also find answers to frequently asked questions on our FAQ page